Job Description

Team Lead, CAD

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We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.


About the Role


We are seeking a Team Lead for our Computer Aided Dispatch (CAD) team. This role provides advanced technical leadership within the team, bridging the gap between frontline analysts and supporting the contract for the Practice Lead.


The Team Lead will take ownership of complex issues, ensuring timely and effective resolution, while also mentoring and enabling analysts to grow their technical capability within the team.


Candidates who have progressed through hands-on technical roles and developed into senior positions where they have been accountable as the final esc...

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