Job Description
Advance your retail career with Roots as a Team Lead in Peterborough, Ontario. Focus on leading a dedicated team and delivering outstanding customer experiences daily.
Roots is seeking a passionate Team Lead with over one year of retail experience. In this role, you will connect management with sales associates and foster a customer-centric culture. Your leadership will be crucial in managing operations and providing support during management absences.
Key Responsibilities:
• Model positive customer service behaviors consistently
• Collaborate with management on operational plans
• Conduct onboarding and training for new associates
• Coach staff on customer service fundamentals
• Oversee team tasks for operational efficiency
Requirements:
• Minimum 1+ years retail experience, luxury retail preferred
• Proven leadership skills in a sales environment
• Experience with POS systems and banking procedures
• Strong organizational and problem-solving abilit...
Roots is seeking a passionate Team Lead with over one year of retail experience. In this role, you will connect management with sales associates and foster a customer-centric culture. Your leadership will be crucial in managing operations and providing support during management absences.
Key Responsibilities:
• Model positive customer service behaviors consistently
• Collaborate with management on operational plans
• Conduct onboarding and training for new associates
• Coach staff on customer service fundamentals
• Oversee team tasks for operational efficiency
Requirements:
• Minimum 1+ years retail experience, luxury retail preferred
• Proven leadership skills in a sales environment
• Experience with POS systems and banking procedures
• Strong organizational and problem-solving abilit...
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