Job Description

Job Mandate

  • Ensure high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit

  • Develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed

  • Manage all escalations and resolutions

    • Duties and Responsibilities


    Accountability to ITG:

  • Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section

  • Work closely with other units/counterparts across ITG to ensure seamless delivery

  • Enforce adherence to IT SDLC and Governance structure

    • Accountability to Business:

  • Ensure that there is a good understanding of the business unit’s strategic direction

  • Ensure alignment of strategies with BDO architecture

  • Ensure that the right people are assigned to each pr...

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