Job Description
We are looking for a Sales Manager / Sales Supervisor to join our wellness and TCM body therapy business.
The candidate will be responsible for managing customer enquiries, front desk sales, appointment follow-up, package sales, customer relationship management and daily outlet sales performance.
Key Responsibilities:
. Handle customer enquiries, walk-in customers and appointment bookings
. Understand customer needs and recommend suitable wellness therapy packages
. Follow up with customers through phone calls, WhatsApp and in-store communication
. Achieve monthly personal and outlet sales targets
. Support daily front desk operations, including payment collection and customer registration
. Maintain customer records, package details and daily sales reports
. Coordinate with therapists to ensure smooth service arrangements
. Handle customer feedback professionally and follow up when nece...
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