Job Description

Enhance educational IT support at Thunder Bay Catholic District School Board as an IT Technician. This position values excellent problem-solving and communication skills in the IT landscape.

The IT School Technician role offers a 1.0 FTE Permanent opportunity to assist with IT systems across multiple school locations. Candidates should have a degree or diploma in Information Technology and demonstrate strong customer service skills. Familiarity with Chrome OS, MDM platforms, and ticketing systems is beneficial.

Key Responsibilities:
• Provide immediate technical support to staff and students
• Track and manage support tickets through the help desk
• Diagnose hardware and software related problems
• Configure and maintain IT devices and applications
• Contribute to deployment of IT solutions across schools

Requirements:
• Educational qualification in Information Technology
• Excellent customer service and p...

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