Job Description
Paired is a global staffing and recruiting agency dedicated to connecting outstanding remote talent with leading companies. We are currently partnering with a US-Based company to find a Tax Operations & Client Success Specialist who will ensure smooth tax operations and provide excellent client support remotely.
As a Tax Operations & Client Success Specialist, you will play a vital role in managing tax-related processes and fostering positive relationships with clients. You will collaborate with various teams to ensure tax compliance and deliver exceptional service to clients.
Key Responsibilities
Client Communication & Coordination
- Manage client communications via phone and email.
- Follow up on outstanding documents and requests.
- Provide updates on tax return status and workflow progress.
- Coordinate appointments and scheduling.
- Route technical tax questions to the appropriate team members.
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