Job Description

The Talent Management team operates with a clear mission: to enable every Titan to do their best work. This mission is critical because our people are the engine that allows ServiceTitan to be the operating system of the trades. We achieve this by building cohesive Talent Products that span the entire employee lifecycle—from candidate assessments and onboarding to engagement, performance, and leader development. We view each program like a product, adopting a rigorous product approach: we conduct discovery to get clear on user needs (our candidates and employees), design MVP solutions, test and iterate with real experiences in mind, and relentlessly measure success. This user-first, data-informed, and systems-oriented approach grounds our work in root-cause problem solving. It reflects a product mindset that ensures our programs solve the right problems, fit within the broader system, and drive lasting impact. The Talent Program Manager role is a high-ownership position for our core ta...

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