Job Description

Job Title:

Talent Connect - Specialist, Customer Success

Job Description

You Have:

  • 2+ years of experience working in a customer service

  • Prior success in achievement of personal and team sales quota/goals

  • Experience in high-volume calling

  • Experience learning new technology and data

  • Process orientation and ability to follow call scripts

  • Problem solving skills

  • Excellent knowledge of MS Office programs

  • Experience working with or similar CRM

  • Experience or willingness to work from home

You Will

  • Manage high volume of customer contacts and communications through phone and email each day

  • Use contact search and productivity tools to verify contact information is accurate

  • Conduct health checks at agreed upon recurring intervals to gauge product sat...

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