Job Description

Job Title:

Talent Connect - Sr. Specialist, Customer Success

Job Description

You Have:

  • 4-5 years of experience working in a customer service preferred

  • Demonstrated ability to effectively communicate with customers in a fast-paced environment, with proven success

  • Depth of prior experience with high volume calling

  • Demonstrated aptitude to learn new technology is required, with proven success

  • Excellent knowledge of Microsoft Office programs

  • Demonstrated ability to follow instructions, follow call scripts, and adhere to defined processes, while using independent judgement when deviation from standard needed

  • Advanced communication skills (verbal, written)

  • Experience working with or similar CRM required

  • Demonstrated ability to multi-task, prioritize, and manage time effectively

You Will

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