Job Description

The Levi’s® Tailor Shop is a highly skilled professional station in stores, offering customers the unique opportunity to customize, personalize and repair their Levi’s®. Building on the brands craftsman heritage, our highly skilled Tailors offer everything from altering the length of your denim leg, to personalizing an old, much loved Levi’s® Trucker jacket with some patches or studs.

Key parts of role:

  • Understand the needs and requirements of the customer, including customising Levi’s products on the shop floor, or taking measurements for leg alterations in the changing rooms.
  • Support the shop floor team with sales and delivering exceptional customer service, once tailoring duties are complete
  • Deliver great customer service as well as scheduling and coordination of appointments
  • Communicate well with other Tailors, Sales Stylists and Store Management in order to guarantee smooth operations

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