Job Description
Responsibilities
- Assist in documenting and updating business processes across operations, IT, documentation, training, and other areas under the guidance of the Supervisor.
- Assist the Audit and Compliance team in ISO-related activities (e.g., documentation, compliance monitoring, process validation).
- Support data gathering and preparation of reports to be used in process reviews and root cause analysis.
- Participate in defining and documenting current business processes; assist in updating records for continual improvement.
- Help monitor and Maintain inventory of Support and Core Systems of the Company.
- Monitor incident and service desk tickets across departments to identify recurring issues, ensure process adherence, and support root cause analysis.
- Perform other related duties as may be assigned by superiors from time to time.
Skills/Qualifications
- Candidate must possess at...
Ready to Apply?
Take the next step in your AI career. Submit your application to Equitable Computer Services, Inc. today.
Submit Application