Systems Engineers

About the Role

We are looking for talented IT professionals to join our technical team at IPT. Whether you are starting your journey or are a seasoned industry veteran, we have a place for you in our tiered Systems Engineering structure. We are hiring across the board for Tier 2 and Tier 3 engineers who are ready to take ownership of client environments and drive technical excellence.

The Levels

We are looking for candidates to fill the following distinct tiers based on experience:

• Tier 2 Systems Engineer:
  5–10 Years Experience
• Tier 3 Systems Engineer:
  10+ Years Experience

Core Responsibilities (Both Tiers)

While the complexity of work scales with your tier, all Systems Engineers at IPT focus on the following key performance areas:

• Service Excellence:
  Maintain high-quality service delivery with a target of
  90% ticket timeliness
  and strict adherence to
  98% SLA
  on response and resolu...