Job Description

Job duties and responsibilities:

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.

  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.

  • Conversant with networking applications and solutions.

  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.

  • Provide assistance to identified customers with post-sales training.

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