Job Description

Description

We are looking to recruit a Systems and Support Assistant to join our Technology Team.

This role will suit applicants who have some experience of working within a Technical Support role and are keen to develop their IT knowledge further.

You will be responsible for providing remote IT Technical Support to a userbase of over 520 people along with face‑to‑face support throughout our offices.

Your Responsibilities Will Include

  • Logging helpdesk calls and providing assistance to resolve issues
  • Email administration such as releasing quarantined emails
  • Day to day administration of our cloud‑based software
  • User account administration
  • Day to day administration of our cloud‑based file sharing service
  • Asset logging / keeping asset register up to date
  • Distributing IT equipment to staff
  • Installing software
  • Building laptops/phones/tablets for end users <...

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