Job Description

PRINCIPAL ACCOUNTABILITIES

  • Improving Customer Sales satisfaction through implementation of Sales operation Standards
  • Dealer Financial Health Management
  • Improving Dealer business performance through Balanced Score Card.
  • To improve quality of sales and dealer systems processes

SKILLS AND KNOWLEDGE

a) Qualifications

MBA / BE. Preferably both

b) Work Experience

Field sales Or Dealer Sales Process Management

3-6 years of experience

Worked in Zonal/Regional office managing Dealers/Sales Processes

Preferably Automobile

Understanding of Scorecard monitoring, excellence, customer experience, touchpoints, operational excellence, 360 dealer evaluation. Customer delight index, satisfaction index.

BEHAVIORAL COMPETENCIES

  • Innovative Creative bent of mind
  • Customer Obsession : Keeping customer fi...

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