Job Description
Join CAA Club Group as a Systems Analyst focusing on digital applications in Markham. Your expertise in troubleshooting and system support will enhance our service offerings to members.
In this mid-career role, you will provide vital Level 2 and Level 3 support for Club Digital and integration applications at CAA Club Group. Your responsibilities will include incident resolution, application installations, and documentation updates. Collaboration with IT teams and business users is key to maintaining operational integrity and ensuring seamless service delivery.
Key Responsibilities:
• Manage Level 2 and 3 application support tasks
• Resolve incidents effectively via the ticketing system
• Install and administer enterprise digital solutions
• Maintain accurate documentation of applications and processes
• Participate in shared on-call support as needed
Requirements:
• 2-3 years of application support experience
• Familiarity with Mulesoft and Java applicati...
In this mid-career role, you will provide vital Level 2 and Level 3 support for Club Digital and integration applications at CAA Club Group. Your responsibilities will include incident resolution, application installations, and documentation updates. Collaboration with IT teams and business users is key to maintaining operational integrity and ensuring seamless service delivery.
Key Responsibilities:
• Manage Level 2 and 3 application support tasks
• Resolve incidents effectively via the ticketing system
• Install and administer enterprise digital solutions
• Maintain accurate documentation of applications and processes
• Participate in shared on-call support as needed
Requirements:
• 2-3 years of application support experience
• Familiarity with Mulesoft and Java applicati...
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