Job Description

UPMC is looking for a Systems Analyst Associate to join their team. This position will be primarily remote, however at times will be required to work ON-SITE.

Description
Under the general direction of the management team and senior staff, this entry level position provides basic analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.

Responsibilities:

* Able to complete and work on all tasks. Which includes merges, links, overlays and review identifier tasks, in EMPI (Enterprise Master Patient Index) with minimal assistance.

* Able to complete and reply to all email requests, daily.

* Timely resolution of Service Now Help Desk ticket and person emails.

o Help Desk tickets that are level one/two, acknowledged within 15 minutes and resolved within a day.

o Help desk tick...

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