Systems Analyst 5-Support

Key Responsibilities

Strategic Customer Engagement

Establish executive-level technical relationships with key customer stakeholders (CIO/CTO/Enterprise Architects).

Provide advisory leadership for mission-critical Oracle database environments.

Drive strategic roadmap discussions aligned with customer business objectives.

Lead high-impact transformation programs including consolidation, cloud migration, and modernization.

Enterprise Architecture & Governance

Define enterprise-wide database architecture standards.

Architect HA/DR frameworks across multi-DC and hybrid/cloud deployments.

Provide technical governance for performance, availability, and security compliance.

Review and approve complex database designs across engagements.

Mission-Critical Escalation Leadership

Own resolution of high-severity (Sev1) escalations.

Lead cross-functional war-room coordination.

Delive...