Job Description
Key Responsibilities
- Provide first- and second-line desktop support to internal users, ensuring minimal downtime and effective resolution of issues.
- Maintain, monitor, and troubleshoot servers, networks, and core IT infrastructure, including Active Directory, virtualization platforms, and storage systems.
- Configure, manage, and support networking equipment (switches, firewalls, VPNs, routing protocols, VLANs, wireless access).
- Work alongside Trading Technology team in managing specialized financial systems, including bespoke applications and trading infrastructure.
- Ensure compliance with IT security, risk, and regulatory standards applicable to financial services.
- Perform system backups, patching, and disaster recovery testing.
- Monitor performance of critical systems, escalating issues proactively.
- Collaborate with internal teams and external vendors to implement new solutions and upgrades.
- Documen...
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