Job Description

Job Title: Systems Access – Management and Administration
Location: Onsite (SM North EDSA)
Schedule: US Hours
Job Summary
The Systems Access – Management and Administration role is responsible for managing credentials for our client systems and supported platforms. This position requires technical expertise, strong troubleshooting and analytical skills, and effective communication to deliver high-quality service to both internal and external customers.
The ideal candidate is well-versed in systems engineering principles and has a solid understanding of enterprise systems architecture, deployment, and integration. Prompt issue resolution is essential to minimize downtime and maintain business continuity.
Responsibilities
Manage service requests for access credentials to client systems and platforms.
Support internal employees and external (approved vendor personnel) customers.
Vet service requests based on strict criteria, prerequisites, and requirements.
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