Systems Administrator

Systems Administrator / IT Support Engineer (MSP)
Location: Remote – Based in Medellín, Colombia
Type: Full-Time US Contract
Company HQ: United States

About Us

We are a U.S.-based Managed IT and Cybersecurity Service Provider (MSP) supporting small and mid-sized businesses. Our focus is delivering secure, reliable, and proactive IT services using modern tools, automation, and security-first best practices.

We are expanding our international team and are looking for a mid-level Systems Administrator / IT Support Engineer based in Medellín, Colombia, who has prior experience working in an MSP environment and is comfortable supporting multiple client environments.

Role Overview

This role is ideal for someone who enjoys hands-on technical work, thrives in an MSP-style environment, and understands how to balance end-user support, systems administration, and cybersecurity fundamentals.

You will support U.S.-based clients, resolve escalate...