Job Description

Qualifications

  • Bachelors degree in computer technology, computer programming, information technology, or arelated field (required).
  • At least three years of experience supporting end users/help desk.
  • Defines problems, collects data, establishes facts, and draws valid conclusions.
  • Interprets anextensive variety of technical instructions in mathematical or diagram form and deals with severalabstract and concrete variables.
  • Understands information systems, technician support; provides system analysis andcomprehensive computer software support/help.
  • Writes routine reports and correspondence.
  • Utilizes common-sense understanding in order to carry out written, oral, or diagrammedinstructions.
  • Deals with problems involving several known variables in situations of routine nature.
  • Plans the time, method, manner, and/or performance sequence of own work; occasionally assists inplanning work assignments perfo...

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