Job Description

Overview

Junior Systems Administrator Responsibilities

  • Provide first and second line IT support to users, both onsite and remotely.

  • Assist in the administration and day-to-day support of Windows Server, Windows 10/11, and Microsoft services.

  • Support user lifecycle processes (joiners, movers, leavers) and assist with identity and access management tasks across Active Directory and Microsoft .

  • Apply security patching to servers and endpoints in line with established procedures.

  • Assist with backup and recovery activities and basic restore operations.

  • Assist with endpoint and device management using Microsoft Intune, including device enrolment and basic policy assignment.

  • Use an ITSM/ticketing system to manage incidents, requests, and changes.

  • Respond to system alerts and monitoring notifications, escalating issues in line with operat...

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