Systems Admin

Junior Systems AdministratorResponsibilities Provide first and second line IT support to users, both onsite and remotely. Assist in the administration and day-to-day support of Windows Server, Windows 10/11, and Microsoft 365 services. Support user lifecycle processes (joiners, movers, leavers) and assist with identity and access management tasks across Active Directory and Microsoft 365. Apply security patching to servers and endpoints in line with established procedures. Assist with backup and recovery activities and basic restore operations. Assist with endpoint and device management using Microsoft Intune, including device enrolment and basic policy assignment. Use an ITSM/ticketing system to manage incidents, requests, and changes. Respond to system alerts and monitoring notifications, escalating issues in line with operational procedures. Maintain technical documentation and how-to guides. Work closely with senior engineers to support infrastructure operations and service deliver...