System Support Engineer – Web Application

Key Responsibilities:

• Responsible for Level 3 support and ensure tickets raised are handled within SLA
• On weekly rotation for off-office hour support
• Perform bug fixing for existing Cloud applications
• Analyse and implement Change Request (CR) raised by BA team
• Participate in penetration test and perform fixes required
• Perform unit testing and system integration testing
• Maintain and support project post-implementation activities
• Ensure timely delivery of assigned work

Key Attributes:

• Enthusiastic, self-motivated and organized
• Ability to work together with other developers in a team environment
• Strong analysis, troubleshooting and problem solving skills.
• Ability to see a task through from assignment to completion
• Ability to work efficiently to meet tight deadlines
• Ability to work on multiple tasks on given time
• Ability to work indep...