System Support Engineer – Web Application

Company Overview

Our client is a leading player in the dynamic and rapidly evolving E-commerce industry. They play a vital role in boosting user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. Currently, their data management team is handling data integration for more than 100 large FMCG companies throughout the Southeast Asia Region.

The New Roles:

• Responsible for Level 3 support and ensure tickets raised are handled within SLA.
• On weekly rotation for off-office hour support.
• Perform bug fixing for existing Cloud applications.
• Analyse and implement Change Requests (CR) raised by the BA team.
• Participate in penetration tests and perform fixes required.
• Perform unit testing and system integration testing.
• Maintain and support project post-implementation activities.

Requirements to ...