System Support Analyst

System Support Analyst page is loaded## System Support Analystlocations: Taguig City, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 30, 2026 (30+ days left to apply)job requisition id: R **Roles and Responsibilities:**• Flexibility to changes in shift schedules, as dictated by Management• Communicates with end users to clarify and define requirements• Provide comprehensive Customer/Technical support services to support center customers• Work within Service Level Agreements• Ability to quickly adapt to changing priorities and fluctuations in workflow are requirements• Take all steps to resolve issues reported to them and or escalate to the appropriate contact• Use all available reference materials to help resolve the customer’s issue/s• Take all necessary steps to ensure customer satisfaction at the end of the service• Create and submit detailed call/email logs documenting customer interactions. Accuracy, thoroughness, and timeliness...