Job Description




As a Application Support at Cartrack Technologies, your main role is to monitor, analyst issue and ensure the proper functioning of IoT devices installed in customer vehicles.

Responsibilities

  • Monitor and ensure all installed devices are working correctly and transmitting data as expected

  • Troubleshoot and resolve technical issues related to GPS, Censor and other devices system connectivity

  • Support Customer Service by answering advanced technical inquiries

  • Coordinate with technical and technician teams when support is required

  • Escalate unresolved issues to relevant departments or higher support levels

  • Maintain records of issues and solutions for future reference

Qualifications

  • Bachelor’s degree in IT, ICT, Engineering, or a related field
    (or equivalent hands-on experience)

  • ...

Ready to Apply?

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