System Mainframe Support Squad Lead (Ciudad de México)

The Role

As a System Mainframe Support Squad Lead, you will manage and optimize z/OS and z/VM systems in enterprise mainframe environments. You ensure system availability, stability, and operational excellence while providing technical leadership within the support squad. You oversee day-to-day support activities, proactively monitor performance, and guide the team in resolving complex technical issues. Working closely with cross‑functional teams, you help ensure reliable service delivery and apply best practices across mission‑critical mainframe platforms.

Key Responsibilities

• Lead and support the management and optimization of z/OS and z/VM systems.
• Ensure system availability and stability through proactive monitoring and timely incident resolution.
• Guide the squad in analyzing performance issues and applying effective remediation strategies.
• Collaborate with cross‑functional teams to support business operations and imple...