Job Description

  • Provide onsite and desk side support services to end users.
  • Build, configure and troubleshoot Install “Gold” image on Customer Window PC,MAC devcie and laptop applications and hardware components.
  • Support meeting room environment and video conferencing.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices, such as iPads, iPhones, and Android devices.
  • End-User Data back-up and restoration when required in the course of a service incident.
  • Smart hands support for data center equipment.
  • Replace defective components cards in data center equipment as advised by Tech Support ., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites.
  • Must have experience of using a Call Logging system.
  • Must have good working knowledge of Windows 7/10 and related Working knowledge of current and legacy hardware pl...

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