Job Description
About Us
We're building a cutting-edge banking experience where AI-driven automation and human expertise collaborate seamlessly. As a Customer Engagement Architect , you'll design and scale our customer engagement platform on Amazon Connect, starting with asynchronous messaging and expanding to voice, email, and future channels.
You will work closely with product and engineering teams to deliver a secure, scalable, and reusable platform that enables teams to operate independently over time.
Job Description:
- Design Amazon Connect architecture for chat tasks .
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