Job Description
About You:
You will be senior engineer in Service Delivery team with strong expertise in Windows engineering. The team is responsible for Site Resiliency Engineering and Incident Management. You will play a key role in supporting, maintaining, and improving our SaaS environment. The SaaS infrastructure technology includes VMware. AWS, Azure, Citrix, Windows, Linux and Cisco., making heavy use of configuration management, automation, and source control best practices.
Responsibilities:
· Proactively identify and remediate any performance, capacity and resiliency weaknesses in the SaaS Infrastructure
· Ensure resiliency best practices are followed throughout the technology stack
· Implement with discipline SMEs resilient design in the technology stack
· Provide L2 support for incidents, and the hosting and operations of our SaaS solutions
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