Job Description

Is this role right for you?

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Presented with system level and application problems on mission critical systems requiring immediate resolution, ensuring systems are operational based on SLA and have a high degree of integrity and reliability. Often, resolution determination requires interaction with service vendors.

  • Considerable effort is placed into determining, developing, and delivering procedures to protect production environment from unplanned outages.

  • Establishes system scope and objectives.

  • Develops practical manual or automated procedures to solve complex problems.

  • Prepares detailed specifications for programs, analyse, and review existing system logic deficiencies, oversees all phases of the technical system design and provide recommendations, check and direct systems programs ont...

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