Job Description

Job Description

Responsibilities

  • Review and evaluate current IT systems (network, software) to identify issues and areas for improvement.
  • Gather and analyze business and system requirements from stakeholders to ensure alignment with organizational goals.
  • Collaborate with stakeholder e.g. department head and IT teams to define system needs and propose solutions.
  • Design and document system specifications, workflows, and processes.
  • Conduct cost-benefit analysis and prepare reports to support decision-making for system enhancements.
  • Support the implementation and integration of new systems in collaboration with the IT team.
  • Test, troubleshoot, and validate systems to ensure performance, reliability, and efficiency.
  • Provide training and documentation to end-users to ensure proper adoption of new systems.
  • Ensure system implementation is completed within scope, timeline, and budget.
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