System Adminstrator

Job Description

Responsibilities:

● Key technician for day-to-day IT support of Submittable employees including on-site and remote support

● Manage IT Endpoint inventory including computers, monitors, input devices (mice/keyboards/trackpads), printers and printing supplies, and headphones/AirPods.

● Stakeholder in endpoint lifecycle process including procurement, lifecycle management, and retiring of endpoint devices and peripherals

● Triage cybersecurity related endpoint issues

● Perform onboarding duties for Submittable employees including equipment shipping, peripheral device procurement, endpoint device setup, and new hire orientation

● Perform offboarding duties for Submittable including account and access revocation, equipment returns, and other required offboarding duties.

● Provide support to Submittable users utilizing Jira ticketing system in order to track issues and ...