Job Description

Environment: Exchange On-Premise, Microsoft 365, Active Directory, PowerShell

Required Skills & Experience

  • Bachelor's degree in Information Technology or related field.
  • 2 to 5 years supporting Exchange On-Premise environments.
  • Experience administering Exchange and Microsoft 365 daily operations.
  • Good understanding of mail flow and routing configurations.
  • Experience managing Microsoft Active Directory environments.
  • Basic PowerShell scripting experience for automation tasks.
  • Experience using ServiceNow or similar ticketing systems.
  • Understanding of change management and operational processes.
  • Willingness to participate in 24x7 support
  • Strong communication skills and customer-focused approach.

Preferred (Nice to Have only)

  • Experience with ITIL practices or service management frameworks.
  • Exposure to Exchange Online migrations or hybrid environments.

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