Job Description
Environment: Exchange On-Premise, Microsoft 365, Active Directory, PowerShell
Required Skills & Experience
- Bachelor's degree in Information Technology or related field.
- 2 to 5 years supporting Exchange On-Premise environments.
- Experience administering Exchange and Microsoft 365 daily operations.
- Good understanding of mail flow and routing configurations.
- Experience managing Microsoft Active Directory environments.
- Basic PowerShell scripting experience for automation tasks.
- Experience using ServiceNow or similar ticketing systems.
- Understanding of change management and operational processes.
- Willingness to participate in 24x7 support
- Strong communication skills and customer-focused approach.
Preferred (Nice to Have only)
- Experience with ITIL practices or service management frameworks.
- Exposure to Exchange Online migrations or hybrid environments.
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