System Administrator (Montreal)

Job Purpose

As a System Administrator, you will play a crucial role in ensuring the seamless operation of our IT systems. You will provide technical support, troubleshoot issues, and assist with system monitoring. The ideal candidate for this role possesses a robust foundation in administering Windows, Mac, and Linux systems, and is committed to delivering outstanding customer service.

Duties and Responsibilities

• Respond to incoming IT support requests via phone, email, or ticketing system.
• Assist end-users in resolving hardware, software, and network‑related issues.
• Administer Windows, Mac, and Linux systems, including user account management and software installations.
• Perform standard user account setup/management.
• Perform standard user equipment setup, including workstations and laptops.
• Monitor network and server performance to identify, report and address potential issues proactively.
• Collab...