System Administrator

As a System Administrator, you will play a crucial role in ensuring the seamless operation of our IT systems. You will provide technical support, troubleshoot issues, and assist with system monitoring. The ideal candidate for this role possesses a strong foundation in administering Windows, Mac, and Linux systems, and is committed to delivering outstanding customer service.

DUTIES AND RESPONSIBILITIES

• Respond to incoming IT support requests via phone, email, or ticketing system.
• Assist end-users in resolving hardware, software, and network-related issues.
• Administer Windows, Mac, and Linux systems, including user account management and software installations.
• Perform standard user account setup/management.
• Perform standard user equipment setup, workstations, laptops, and related tasks.
• Monitor network and server performance to identify, report, and address potential issues proactively.
• Collaborate...