Job Description

If the only program that gives you trouble is the washing machine… your place is with us!

We are expanding our teams to take on a service center

We´ll get to the point; we'll tell you what's not on the web. If you want to know more about us go toGMV website.

WHAT CHALLENGE WILL YOU BE TAKING ON?

You will take part in the activities of a Level 2 team operator in incident resolution. Your responsibilities will include the following functions:

  • Telephone support for the Service Center (Spanish and English )
  • Receiving and assigning tickets in the ticketing tool
  • Receiving and assigning tickets in the monitoring tool
  • Resolving / managing Level 1 and Level 2 incidents
  • Communicating with client companies

Availability to work in one of the following shifts is essential:

  • Afternoon and night shifts, with some rotations to morning shif...

Ready to Apply?

Take the next step in your AI career. Submit your application to GMV Spain today.

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