System Administrator

Roles and Responsibilities:

• Manage and maintain IT infrastructure, including servers, networks, endpoints, and cloud services
• Administer Active Directory (AD) and Entra ID (Azure AD) – users, groups, MFA, and access policies
• Manage Office 365 email services, security, and licensing
• Perform hardware and software troubleshooting for laptops, desktops, and peripherals (Windows/macOS/Linux)
• Conduct patching, updates, and vulnerability remediation using ManageEngine
• Investigate and remediate malware and Trojan incidents using antivirus/EDR tools
• Monitor systems and servers to ensure availability and performance
• Handle India and US employee onboarding/offboarding, including device and access provisioning
• Maintain IT assets, documentation, and operational reports
• Support networking fundamentals (LAN/WAN, DNS, DHCP) and centralized access points
• Assist with endpoint security, firewall...