Job Description

Responsibilities

  • Install, monitor, upgrade and maintain operating systems.
  • Install, monitor, upgrade and maintain hardware and software (e.g. virus detector software).
  • Work with Business Analysts, Project Managers, Developers, and clients/stakeholders to maintain and improve software performance.
  • Apply problem solving skills to troubleshoot and resolve technical problems.
  • Ensure timely and reliable system administration procedures, including backup and recovery.
  • Analyze system performance and recommend improvements.
  • Provide support to end-users in a timely manner.
  • Prepare and update an inventory of hardware and software.
  • Identify sources of supply for computer parts.
  • Write and edit standard operating procedures.
  • Create and maintain network accounts.
  • Provide network and Internet support to users in response to identified difficulties.

Mandatory Criteria <...

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