Job Description

Responsibilities
  • Administer, configure, and support Microsoft 365 services (Exchange Online, OneDrive, and Teams)
  • Manage Active Directory, including user provisioning, access control, and policies
  • Implement and maintain M365 security & compliance features (MFA, Conditional Access, Defender, DLP)
  • Manage and support network infrastructure, including firewalls and VPN connectivity (site-to-site and remote access)
  • Provide desktop support for end users (Windows devices, Office applications, printers, peripherals)
  • Monitor system performance and troubleshoot issues across servers and endpoints
  • Support M365 deployment, migration, and tenant administration activities
  • Perform routine maintenance including patching, backup, and recovery operations
  • Maintain accurate IT documentation for systems, procedures, and configurations
  • Liaise with vendors and internal stakeholders to ensure smooth IT o...

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