Job Description
Install and configure software, hardware, and networks.
o Set up accounts and workstations for users, Office 365
o Configure servers and networking devices (e.g., firewalls, routers, switches).
o Ensure system security by installing and configuring firewalls (FortiGate) and antivirus software (Kaspersky Endpoint Security).
o Perform regular backups, maintenance, and recovery tasks.
o Apply software patches, updates, and firmware upgrades.
o Provide technical support for users and troubleshoot Laptop/Desktop, Hardware, software, and network issues.
o Respond to and resolve helpdesk requests.
o Create and manage user permissions and roles.
o Troubleshoot network issues and ensure network availability to all system users.
o Implement security protocols and ensure compliance with company policies.
o Monitor cybersecurity threats and mitigate risks (including phishing, malware, etc.).
o Manage data security, includi...
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