Switchboard Supervisor

Switchboard Supervisor
A Switchboard Supervisor assists the Switchboard Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.
**What will I be doing?**
As a Switchboard Supervisor, you will assist the Switchboard Manager with daily operations and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. A Switchboard Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Assist the Switchboard Manager with the daily department operations
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Accept and deliver all messages correctly and promptly for both Guests and management
- Ensure all wake up calls take place at the correct time
- Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote the...