Job Description
Switchboard Operator / Receptionist
The Switchboard Operator / Receptionist performs all functions necessary at the Reception Desk / Switchboard.
Essential Functions:
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.
- Handles customer and associate questions and requests.
- Distributes applications to prospective new associates.
- Coordinates and schedules appointments for Management.
- Files, copies and performs other clerical assignments as needed.
- Maintains associate bulletin boards; insures they are current; posts schedules.
- Remains familiar with store layout.
- Remains knowledgeable of all product.
- Remains aware of advertised sales, special events and store layout.
- Keeps work area clean, ...
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