Switchboard Operator

Job overview

PREVIOUS APPLICANTS NEED NOT APPLY

To work as part of a team which provides comprehensive, high quality switchboard/call handling service to Oxford University Hospital NHS Foundation Trust, hours a day, days a week, days a year. As a major trauma centre (MTC) the hospital is responsible for care of the most severely injured patients involved in a major trauma for a wide variaety of specialist clinical services. The Switchboard Service has a key function for supporting such emergency responses.

Switchboard Operators are the first point of contact by telephone with the Trust, and can answer general queries regarding the organisation and/or direct callers to the correct department. The Team boasts a breadth of knowledge around key contacts and functions across the Trust and all its sites which supports this.

Working as part of team, the post-holder will acquire the skill of receiving emergency calls and coordinating...