Job Description
- Completion of a Medical Office Administration 2yr community college program (including Medical Terminology I & II) required
- Keyboarding 45 wpm (subject to testing) required
- Minimum 1 yr previous experience in a high-volume call centre and/or busy medical office with a multi phone line system required
- Demonstrated knowledge of a hospital switchboard system preferred
- Demonstrated proficient communication skills, both verbal and written
- Advanced attention to detail
- Demonstrated ability to organize and prioritize work
- Demonstrated ability to problem solve
- Demonstrated excellent customer service skills
- Demonstrated initiative and able to work independently, under pressure and in a fast-paced environment and assist others as a team player
- Proficient computer skills including word processing, spreadsheets, email and Teams
- Exercise initiative and good judgment with ability to multi-task <...
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