Job Description

Are you a Swedish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga!

Perks

  • International and multicultural work environment
  • Career growth opportunities with specialized training
  • Competitive salary and benefits package
  • Fully paid training on company procedures and technology
  • Office in the center of Malaga
Responsibilities:
  • Provide 1st-level IT support via phone, email, chat, and self-service portal
  • Assist employees with system operations and troubleshooting
  • Perform root cause analysis and resolve technical issues remotely
  • Monitor and categorize IT tickets in the ITSM system
  • Use internal knowledge databases for effi...

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