Surveillance Technical Support Analyst

Job Description
What is the opportunity?
This is an exciting opportunity to join a rapidly growing team supporting a stable but growing business at a major North American Bank. Working to support a growing Capital Markets organization this candidate will join an existing hands on RTB (Run The Bank) production support team. This role is within the CBDT (Client Banking and Digital Technology) Production Services that also covers surveillance platforms.

The overall aim of the team is to support communication surveillance technology operations, associated upstream/downstream applications and processes.

Mission statement: Deliver Best-in-class service by providing the maximum level of system stability through efficiency, automation, capacity management and mitigation of risk.

What will you do?

• Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform an...