Job Description

Job Function and Location

Customer Management – Technical Field Service – Professional

São Paulo, Brazil or Bogotá, Colombia

Responsibilities

  • Act as a regional technical subject matter expert, providing pre-sales and sales-cycle technical support for connected medical devices and associated software solutions.
  • Provide rapid, accurate, and knowledgeable responses to customer technical inquiries throughout the sales cycle across LATAM.
  • Partner with Regional Sales Managers and Account Managers to support customer engagements, including technical presentations, connectivity discussions, and Q&A sessions with hospital stakeholders.
  • Act as a technical liaison between customers and internal teams, supporting the completion of IT/IS security questionnaires and addressing hospital connectivity, cybersecurity, and software architecture questions.
  • Analyze customer feedback and collaborate with Service, Engineering, R&D...

Ready to Apply?

Take the next step in your AI career. Submit your application to 7600-Johnson& Johnson do Brasil Industria e Comercio de Produtos para Saude Ltda Legal Entity today.

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